Thinkpublic: public service
and communication design

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Our clients

Working with national, regional and local level organisations thinkpublic's clients are united in their focus to provide outstanding public services. We help these clients to capture new insights and aid positive improvements to current service and communication methodologies.

Our national level clients include:

• The NHS Institute of Innovation and Improvement
• The Department of Health
• The Department for Education and Skills
• The School Foods Trust
• Timebank
• The Innovation Exchange
• The Royal Society for the encouragement of Arts, Manufactures & Commerce
• Involve
• The National Endowment for Science, Technology and the Arts
• The Alzheimer's Society

Our regional level clients include:

• Design of the Times 2007 (DOTT07)
• The Arts Council
• The Design Council

Our local level clients include:

• The Luton and Dunstable NHS Trust
• Great Ormond Street Children, NHS Trust
• The ladies from Church Court coffee morning
• Whittington University Hospital NHS Trust
• Homerton University Hospital NHS Foundation Trust
• Speaking Up
• Greenwich Primary Care Trust
• Birmingham East and North Primary Care Trust
• Oxley Mental Health
• Age Concern
• Open Space, Kings College London
• The University of the Arts London
• Walton High Secondary School, Milton Keynes
• ActionSpace
• District Nurses in Ramsgate and Portslade
• Inside Outside
• Child Development Centre Cannock

5 Calvert Avenue, London, E2 7JP
020 7033 9978 | hello@thinkpublic.com

Testimonials

Your approach to engaging people who need services in the design process is an inspiration to everyone working in healthcare and an essential way forward. The thoroughness of your approach meant that the engagement was meaningful and central to the design, and has helped to move ideas into development.

Julia Ashley
Information Project Lead,
Alzheimer's Society

thinkpublic have brought a fresh approach to health service improvement. Their design expertise and skills has been used to great effect especially in engaging staff and patients in working closely together.

Dr Lynne Maher
Head of Innovation Practice,
NHS Institute

Working with thinkpublic has enabled us to work with skilled, experienced designers to bring an interesting mixture of design rigour and creativity to the work that we do. It has given us the confidence to take a service design approach to what we're doing in the voluntary sector.

Andrew Dick
Head of Development, TimeBank

We were aware that we needed some fresh thinking about how to engage patients and relatives in this issues and that new ways of communicating about infections were needed.
Deborah and the thinkpublic team, brought energy and insights to the processes we used. They helped us 'co-design' or come up with solutions that were generated by staff and patients together. Their creativity and innovative use of film and other media impressed us and I know had an impact on colleagues at the Department of Health.

Julie Wells
Head of Service Improvement
Luton and Dunstable Hospital

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