how can we address loneliness?
the challenge
Inner-city loneliness is a huge social and mental health issue needing innovative solutions.
our approach
Based on thinkpublic insights, we developed a service to support people living in cities without family support networks. Allowing individuals to choose their family, as well as their friends.
the outcome
The service helps people build family-like relationships within their local area. Relative Friends won the Service Design category at the Design Week Awards, which recognises the best British design talent of the year.

"Well-thought-through, clear and smart. Service design with real intent. Clever thinking that has an impact on people’s lives and community as a whole."
Design Week Judges