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We design services, experiences & social ventures  

thinkpublic co-design workshop

User Research & Engagement

Understanding people is key to helping identify opportunities for innovation. Building relationships and creating moments of inspiration and behaviour change.

  • User research & engagement

  • Ethnographic research & films

  • Stakeholder mapping & relationships

  • Horizon scanning & futures

  • Insight & opportunity mapping

  • Immersive experiences & events

Service Design

We take a collaborative and creative approach to design, prototype and develop new services and products.

  • Product & service design

  • Creative strategy

  • Co-design with stakeholders 

  • Creative concept development

  • Service blueprinting and touchpoint development

  • Designing and testing prototypes 

  • Creative & service design training workshops

Co-design tool health tool
customer journey mapping

Regenerative Design

Moving beyond a human-centric design to co-design for planetary health. Drawing inspiration from nature to create solutions that are not only sustainable but also regenerative, nurturing and renewing the ecosystems we are a part of.

  • Systems thinking and feeling

  • Co-design for planetary health  

  • Design with Gaia tools, methods & training

  • Creative & regenerative nature connection workshops

Strategy & Enterprise

We help create and launch new services and social enterprises that increase levels of engagement, mobilise volunteers, extend service offerings and create additional revenue streams.

  • Proposition development

  • Feasibility studies 

  • Business planning & modelling

  • New revenue stream creation

  • Branding

  • Marketing & communication 

  • Film production & podcasts


Are you looking for a service design partner?

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