how can we support people living with dementia?

the challenge

To engage people with dementia and their carers to identify opportunities for improving the lives of those living with dementia.


our approach

We used a range of creative engagement and ethnographic techniques to deeply understand people’s daily challenges. Alongside a series of co-design workshops involving over 500 people, which identified 6 key strategic opportunities.


the outcome

Leading to the co-design and launch of The Dementia Advisor Service across the UK, a service that supports people

post-diagnosis to plan their care and live well with dementia.

 "Your approach to engaging people who need services in the design process is an inspiration to everyone working in health care and an essential way forward.

The thoughtfulness of your approach meant that the engagement was meaningful and central to the design, and has helped to move ideas into development.”

Julia Ashley

Information Project Lead, Alzheimer’s Society 


93 Gloucester Place


London,  W1U 6JQ

T: 020 3872 3941


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